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Return & Exchange Policy

 

Return & Exchange Policy for AlphaGlitz

 

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by the receipt or proof of purchase.

2. Exchanges

If your electronic device is defective or damaged, we will be happy to exchange the product for the same item. Please contact us within 7 days of receiving your product to initiate an exchange.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

5. Contact Us

If you have any questions on how to return your item to us, contact us:

  • By email: info@alphaglitz.com
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Privacy Policy for [alphaglitz]

At [alphaglitz], accessible from [https://alphaglitz.com/], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by [alphaglitz] and how we use it.

1. Information We Collect

We collect personal information that you provide to us when you register on our store, place an order, subscribe to our newsletter, or use other activities, services, features, or resources we make available on our Shopify store. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

3. Log Files

[alphaglitz] follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

4. Cookies and Web Beacons

Like any other website, [alphaglitz] uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Third-Party Privacy Policies

[alphaglitz]'s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

6. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: info@alphaglitz.com
  • By phone number:+966 56 587 9108

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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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